Frequently asked questions

AI.tune is a browser-based work platform that makes AI usable as controllable, secure infrastructure integrated directly into your processes – not an isolated chat tool. Teams gather information, analyse documents, create content, work with data and automate tasks in one shared workspace.

AI.tune uses the right model for each task and orchestrates several models – rather than relying on a single one. Document creation needs language precision, data analysis needs structural understanding, automation needs reliability.

Immediately after booking. First automations take shape in under an hour, first efficiency gains in days. Employees build automations themselves – guided by the assistant, with no AI know-how.

No. AI.tune is ready in the browser, with no installation. Your expertise is enough; the assistant guides you through setup.

You can start on your own right away – set up your first workspace and discuss with the assistant what to automate. Especially in the first months, many customers add support: consulting is separately bookable and complements self-service without replacing it – you keep control, we accelerate.

Yes. Existing data sources such as ERP, CRM, documents and knowledge bases can be connected and made analysable. AI.tune makes your company knowledge searchable – without an extra tool landscape.

Yes. AI.tune connects your inbox – read, summarise and categorise requests and prepare replies. From email to ERP, everything comes together in one workspace.

In German data centres, GDPR-compliant. On request, on-prem operation within your own infrastructure is possible. Your data is not used to train third-party models.

Billing is monthly, per user. You'll see the exact terms at checkout or in your quote.

1 credit = 1,000 tokens. Each user gets 2,000 credits per month. A simple chat request costs 1–3 credits, a document analysis 10–20, a weekly report 25–50. Details on the pricing page.

Up to 25 users you book directly online and start right away. For 26+ users as well as private cloud and on-prem we prepare a personal quote.